How to cancel or change a paid plan

You can cancel any time. Your server moves to the free plan when the subscription ends.

Cancel or change your plan

  1. Go to your account page.
  2. Open the Stripe customer portal.
  3. Cancel or change your subscription there.

What happens next

When a subscription ends, the server moves to the free plan. It then sleeps when nobody is online, like any free server.

Refunds

See the refund policy at kixa.host/legal/refunds for what can be refunded.

Common questions

Do I lose my server when I cancel?
No. When the subscription ends, the server moves to the free plan.